NetAudio Support

Send feedback from the app

Open Settings → Support → Feedback & Feature Requests. Reports can include additional app and device information that may help diagnose the issue.

To report a particular device, open that device and choose Support → Report a Device Problem. NetAudio will automatically include the affected device in the report. If you want a reply, include your email address in the message or contact support by email.

See the tested hardware NetAudio is developed with.

Diagnostics and privacy

Diagnostics are optional. Before submitting, you can omit them, choose a Redacted, Standard, or Full privacy level, and decide whether to include recent activity or exact device responses.

Full diagnostics may contain device names, IP addresses, MAC addresses, and unredacted information returned by a device. Diagnostics are not uploaded merely because you generate or view them; they are sent only when you include them in a submitted report. See the Privacy Policy for details.

TestFlight feedback

If you installed NetAudio through TestFlight, you can also open NetAudio in the TestFlight app and choose Send Beta Feedback to send comments and an optional screenshot.

What to include

When relevant, include the app version and build, your iOS version and device model, the affected device and firmware version, what happened, what you expected, and any screenshots or diagnostics you choose to share.